FAQ

Frequently Asked Questions

Access 

Access to the building is via a few steps; a stair climber is available. Please give us prior notice if use of the chair climber is required. A lift provides access to the lower ground floor and facilities. More details can be found on our website. If you are a blue badge holder, you can be accompanied by a carer to the event. Carers can attend for free. The carer can also be a friend or a family member. Carers must RSVP via 020 7487 5060 prior to the event. More info.

Concession 

Members*, students, over 65s, Westminster card holders, those with a registered disabled card can book concession tickets. ID will be required at the entrance.  

*All our events priced at £3/2 are free for members. If you are a member, please book your free seat via 020 7487 5060. 

Booking 

If RSVP is required visitors must book via Humanitix or 020 7487 5060  

Tickets 

For free events we only allow 2 tickets to be booked at a time. 

If you cannot make it to any of our free events, please cancel your ticket so we can release it for other guests. Tickets for paid events are non-refundable and non-exchangeable. 

Arrival 

Please arrive at minimum 15 minutes before the event start time to help us start our events promptly. 

Bar  

Our bar is usually open one hour before and after the events programmed by the Hellenic Centre. Please do check the Eventbrite event page for specific times, as our events vary.

Interval  

Many of our events have an interval. Please check the Eventbrite event page for specific times.

Photography  

Photography and filming may be taken during some of our events. Please let us know if you do not wish to be included. These photographs serve as documentation of our programming and may also be:  

Fire Evacuation Information 

If the fire alarm is activated, you should evacuate immediately via the nearest fire exit. Don’t use the lifts – if you require assistance to evacuate safely, please ask a member of staff.